Thanks. This is a jigsaw piece more to the solution
dock1923
“
I like pics which tell a story
”
You are right. It must be a intern data base problem or something like this. I created a second accout, I imported about 20 pics in two sessions, got two gallerys. The new account works like it should be working, the manage upload functionality is as it was in my old account.
Thanks a lot.
Now I know at least that I'm no crazy guy with a bad working computer system.
Iwill open a new ticket.
I did try it on the ipad some time ago and it didn't work either. But the idea with a new account seems pretty good. I will try it in the next days...
I can't go the the actions menue, I can't even choose a gallery in the manage upload section, because the buttons don't work anymore for me.
Since autumn, the media manager doen't work as it was working befoire. The buttons don't respond anymore. To manage uploads is not possible anymore.
So it does not make sense to post anything. Can't even delete galleries anymore.
anyone else with the same problems?
Yes, it doesn't make much sense to upload anything...
Really? I must say the support team acts very quickly and adresses the problem. They checked it and couldn't reproduce it. They told me that I'm the only one with this issue.
Hi dock1923,
Motherless support has responded to your ticket #TIX1202709,
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Hi,
Our tech team has again investigated this extensively and can not replicate the problem you are having. We read the board post but it does not yield any more information we can use to help resolve your issue (although, it would definitely not be a 'corrupted upload' causing it).
Out of hundreds of thousands of active members only you two have reported any difficulties in using the media manager, and as mentioned our tech team has checked into this thoroughly (across several devices/operating systems and browsers), which leads us to believe the issue is not on our end.
We will of course keep an eye out for more reports, or any information which may finally solve this for you.
Cheers,
Motherless account support
Hi, thanks. How do I find out which version I'm using? I guess I'm using the new one...
Thanks.. I sent a ticket too referring to my older ticket and your answer to my post
Thanks. Very interesting. I thought after some time, that it is a Apple problem and now I'm reading it is not.
It is impossible to identify such a corrupted upload and even then, when I would find it:
I couldn't delete this upload, because I can't manage my uploads anymore.
I still can't manage my uploads since weeks. Most of the buttons on the manage uploads page don't work anymore. The motherless support was very kind and quick, but they couldn't halp me at all..
I work with Macintosh, tried mostely every brawser avaiable, not only on OS X even on ios, but the buttons on the page don't rsponse as buttons. So I can't create nice galleries.
Does anyone have the same problem? You can see on the image (3,4 and 5) that the cursor doesn't change into the finger icon when it is moved over a button.
Thanks, so I'm not the only one, I guess
I can't manage my uploads anymore.
The buttons on top (Image, video, galleries...) don't work anymore.
Also actions are greyed out.
